Submit a request – AO: Rapid Inventory Help Desk

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Description

Please enter the details of your request. If you are experiencing a specific problem, please provide as much detail as you can. It really does help. If you want to attach a screenshot or report, you can do so at the bottom of this screen. A member of our support staff will respond as soon as possible.

Rapid Inventory Account Number

This is found in the upper right corner of your Rapid Inventory screens. It is a 5 digit number. Example - 12129

QuickBooks Version

What version of QuickBooks are you using? Different versions of QuickBooks require different answers from us. If you are not sure what version you have, while you are in QuickBooks, push the F2 key on your keyboard. It will open a new screen that lists your information.

QuickBooks Industry Edition

If you have QuickBooks Premier or Enterprise, you have a choice of various Industry "Editions". Different Editions of QuickBooks require different answers from us. If you are not sure which Edition you have, while you are in QuickBooks, push the F2 key on your keyboard. It will open a new screen that lists your information.

QuickBooks Country Edition

Different Country Editions of QuickBooks require different answers from us. If you are not sure which Edition you have, while you are in QuickBooks, push the F2 key on your keyboard. It will open a new screen that lists your information.

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