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QuickBooks Error 1920: Fixing the Installation Error

Every year, Intuit releases a new version with updated features for QuickBooks users. While it is widely regarded as one of the best accounting tools, its users may face various technical problems, such as QuickBooks error 1920. Users can fix most of these QuickBooks issues by themselves. However, some require help from QuickBooks Support service providers.

This article will explain how to solve QuickBooks installation error 1920. This problem often arises when the QuickBooks Database Manager seeks to locate the installed hard drives to connect with company files. If this service is not able to access the drive on the desktop, then the installation is prevented. As discussed in this article, one can encounter several causes of this error. To get the best insight about this problem and how to solve it quickly, make sure that you read this piece to the end.

Factors Responsible for QuickBooks Installation Error 1920

QuickBooks installation error 1920 is typically seen when users attempt to download QuickBooks Desktop or when the product is updated. The following factors can lead to this error in QuickBooks.

  1. Your system has a corrupted installation of QuickBooks Desktop. In this situation, the software's installation files get damaged, limiting the QuickBooks Database Manager's movement to some critical drives and files.
  2. A virus or malware assault on your data files. This error may occur if the QuickBooks Database Manager Service (QBCFMonitorService) fails to start. A virus or malware infestation can destroy or damage QuickBooks's data and system files, preventing the service from working correctly.

Troubleshooting Ways for QuickBooks Error Code 1920

Issues when installing QuickBooks occur when QuickBooks Database Server Manager cannot run until it has been setup. Therefore, you need to set up the QBDSM to fix the issues. Use the steps explained below to set up. If that doesn't help, you can move to the steps below to clean and install QuickBooks Desktop. 

Step 1: Uninstall QuickBooks Desktop

  1. Open the search bar on your computer by pressing the Windows key + S keys.
  2. Look for the Control Panel.
  3. Next, choose Programs and Features or Uninstall a Program.
  4. Locate QuickBooks Desktop [version] in the list of installed programs.
  5. Select Uninstall/Change and follow the on-screen instructions to uninstall.

Step 2: Rename the Installation Folders

  • If you cannot see the Application Data or Program Data folders, you need to enable the display of hidden files and folders in Windows.
  • If you have other Intuit applications installed, only uninstall or rename the QuickBooks version folder within the Intuit folder located at C: Program Data Intuit.

Steps to rename the folders:

  1. Start the Run command by pressing the Windows +R key.
  2. Enter (or copy and paste) the location of each folder, then press Enter.
  3. Right-click your folder and click on the Rename option.
  4. Rename the folder to .OLD.

Step 3: Install QuickBooks Desktop

Once you have completed steps 1 and 2, you can install QuickBooks Desktop without any hassle.We'll conclude this post, hoping the methods and information discussed above have helped you resolve QuickBooks error 1920. However, if the error persists or continues to be an issue, go through this blog.

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